Culture Consulting & Localization

Customized consulting to companies expanding into new regions or countries. Understand the kind og service customers need and expect when communicating digitally and in person. This means being savvy about cross-cultural communication and understanding behavioral norms within and across cultures, as well as inter-generationally. My global aviation, cybersecurity and global health experience can help your company develop the mindset and insights you need to provide consistently high-quality service to all your customer segments. Localization and cultural consulting for customer-facing staff and digital user experience.